{"id":10003,"date":"2024-10-19T08:52:35","date_gmt":"2024-10-19T08:52:35","guid":{"rendered":"https:\/\/gotouchup.com\/?page_id=10003"},"modified":"2024-10-19T08:53:35","modified_gmt":"2024-10-19T08:53:35","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/gotouchup.com\/en_ca\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Shipping policy<\/h3>\n\n\n\n<p>Shipping time depends on the product.<\/p>\n\n\n\n<p>Free shipping on all orders&nbsp;<strong>$59+&nbsp;<\/strong>worldwide!&nbsp;<\/p>\n\n\n\n<p>For all orders under $59, the shipping fee is $5.99.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Delivery Times<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Product Type<\/td><td>Handling&nbsp;Time<\/td><td>Shipping time<\/td><\/tr><tr><td>Standard Product<\/td><td>1-2&nbsp;calendar days<\/td><td>3-7&nbsp;calendar days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.<\/p>\n\n\n\n<p>We have many cooperative express companies, such as DHL, EMS, FedEx, HK Post, and UPS. We will choose the most suitable mode of transportation for you according to your country.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Shipping Exclusions:<\/strong><\/h3>\n\n\n\n<p>Please note P.O. boxes address is avaliable (<strong>excluding APO\/FPO\/DPO address<\/strong>). Please enter a residential or business address at checkout.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Who pays for custom duties\/taxes?<\/h3>\n\n\n\n<p>Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What if I never received my order?<\/strong><\/h3>\n\n\n\n<p>Occasionally packages may become lost in transit, delivered to an incorrect address, arrive in separate packages or left in a different location at your home.<br><br>If your order is past the estimated delivery date or has been marked as delivered but cannot be located, please contact Customer Service for assistance. Contact us:<strong>&nbsp;support@gotouchup.com<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What to do if there is a delay?<\/h4>\n\n\n\n<p>It&#8217;s entirely possible that your package will be delayed due to weather or other force majeure factors. If the delay affects your use, please contact our custom service via&nbsp;<strong>support@gotouchup.com<\/strong>&nbsp;for compensation.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping policy Shipping time depends on the product. 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